Developing goals with clients should align with the agency and be collaborative with the client, often using which framework?

• A. GROW
• B. SMART
• C. PACT
• D. SWOT

Answer: (B)

Using a SMART goal framework helps make goals with clients clear, measurable, and feasible within the agency’s requirements. SMART means goals are Specific, Measurable, Achievable, Relevant, and Time-bound. Specific clarifies exactly what will be done; Measurable sets criteria to track progress; Achievable checks that the goal can be reached with available resources; Relevant connects the goal to the client’s needs and the agency’s mission; Time-bound sets a deadline for completion. Involving the client in defining these elements promotes collaboration and ownership, while SMART provides a concrete basis for supervision, evaluation, and accountability to the agency. Other models emphasize coaching dialogue or general analysis rather than producing structured, outcome-focused objectives, making SMART the most practical fit for aligning client goals with agency expectations.